Payment & Shipping

  • Standard Delivery - fast & free

 

We deliver throughout Switzerland, free of charge. For deliveries outside Switzerland please contact us directly at info@madeofkitenge.com

Items are generally shipped 24 hours after payment confirmation. The standard delivery method is the Swiss postal service. Delivery time is usually of 1 to 3 business days for shipments within Switzerland. Parcels are delivered against signature.

  • Geneva Pickup

Orders can also be picked up at one of our points of sale or on appointment within the city of Geneva. In this case too, delivery is free of charge. If you'd like to take advantage of this service, please choose Geneva Pickup as a delivery method when placing your order.

  • Next day delivery

 

For orders within Switzerland, we are testing an express delivery service. If you place your order before 12:30 PM on any business day, we will deliver it on the next business day.

To make use of this service, please select the Next day delivery option at checkout. The packaging and delivery fees amount to 5.95CHF.

  • Good to know

We cannot regroup individual orders. If you did not regroup your purchases in a unique order, you will receive them separately.

In the case of non-receipt of your order after ordinary time of delivery, please contact us using the contact form on our website or send us an email at info@madeofkitenge.com to be informed about the status of your order. In your request you shall mention your last name, your address and your order number. Without this information we will not be able to process your request.

 

We reserve the right to modify delivery fees and conditions at any time, without notice.  

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